How poor training on meters and testers can result in massive waste
You may have the newest testers and a pile of manuals, but if you do not know how to use them properly – you are powerless.
Poor battery training and testing skills cost fleets time and money. Many technicians are not trained well enough with testing tools and procedures to make the best decisions about electrical components. Just because a meter says the battery is defective doesn’t automatically mean a battery is defective. There are many other things to consider, such as:
- Is your testing equipment calibrated?
- Are you certain the testing equipment is being used accurately, and test occurs in the correct order?
To be sure that your technicians are using meters and testers effectively, make sure they are familiar with the following:
- Functionality: know how the testing equipment works – what settings need to be used and how it connects to components
- Purpose: understand why you need both meters and testers and why their readings are significant
- Measure: don’t assume components are bad – measure the meter’s current, resistance, voltage and frequency to check for overloading and range
- Practice: use the equipment on a regular basis and get familiar with it – technicians become more effective the more they practice
What issues have you had with training technicians to use meters and testers? What components are you sending back for warranty or even throwing away? We welcome your comments below.
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